Return & Refund Policy
Hygiene & Quality Standards
Because AaharPack provides **food-grade packaging**, we maintain strict hygiene protocols. Our return policy is designed to ensure the safety of our products and the satisfaction of our business partners.
Customized Orders
Items that are custom-printed or manufactured according to specific client branding/sizes are NOT eligible for return, exchange, or refund.
Once the production process for customized items has started, the order cannot be canceled or modified.
Eligibility for Return
Returns are only accepted for **standard stock items** (non-printed) under the following conditions:
- The product has a proven manufacturing defect.
- The wrong item was shipped by AaharPack.
- The packaging remains sealed and in its original condition (due to food safety).
Reporting Window
Any discrepancies, damages, or shortages must be reported to our support team within **48 hours of delivery**. Claims made after this window will not be entertained.
Note: High-quality photos or unboxing videos are required as evidence for all claims.
Refund Processing
Approved refunds will be processed within **7-10 business days**. The amount will be credited back to the original payment method or provided as store credit for future orders, as per the management's decision.
Return Shipping
Unless the return is due to an error by AaharPack, all return shipping and logistics costs are the responsibility of the customer.
Start a Claim
Need to return an item or report a defect? Contact our quality control department.